When interviewing a potential employee, we are looking not only at the competency the person brings to the table, but also at the character they will bring to the organization. How do you search out … Read More
A recent CareerBuilder article listed cell phones as the number one productivity killer in the workplace. Is this the case, and are cell phones really the source of the issue? I would argue that cell … Read More
Social media is so big today, and it is even playing a role in recruiting and job searching. This can be such a big positive, but if you are not running a company with satisfied … Read More
Are you a part of the 15 % of the workforce that is still unemployed? You might want to consider a non-paid internship. If you see that your career is winding down, your organization is … Read More
According to Leadership Guru John Kotter, there are four things leaders have to provide: Establishing direction Aligning people Motivating and inspiring Producing change through the utilization of the first three The ability to shift or … Read More
Attitude is defined in Webster’s as: “a mental position with regard to a fact or state, a feeling or emotion toward a fact or state” and “the position of something in relation to a frame … Read More
What do Southwest Airlines, Johnson and Johnson, 3M and Mary Kay Cosmetics have in common? They all have created “mistake-positive” cultures, where people are encouraged and supported in taking responsibility for claiming and correcting their … Read More
Right out of college with freshly minted degrees, today’s graduates are entering the workforce in a job market with a lot of baby-boomer employers and a big generational gap. Just what does a new college … Read More
Through more than 37 years of working with individuals, teams and organizations, I have come to the conclusion that the life we live is the life that we have created through the focus, decisions and actions we have chosen.
A major health insurer with two-dozen processing centers around the country was planning to consolidate into six regional super-centers. The local office was not in consideration as a super-center because it was ranked dead last in quality, customer satisfaction, employee-engagement, backlog of claims, and efficiency.